SUPPORT

Unparalleled Support

Our Texas-based team provides gold standard customer support from the moment equipment leaves our warehouse. So you can reach project completion stress-free–no matter the complexity of your scope or construction needs.

With You At Each Step

Installation

Our amphibious technicians are the best around, capable of installing equipment at our shop or on your job site.

Maintenance and Service

We guide you on how to maintain units and perform preventative maintenance.

Replacement Parts

For us (and our clients), avoiding downtime is incredibly important. So we maintain a fully stocked inventory of high-wear parts in Houston, Texas.

Track Rebuild

We refurbish worn track chains through our rebuild program, guaranteeing you chains at a great price.

Leading Industry Warranty

We warrant our manufactured products against any failure resulting from manufacturing and/or workmanship defects for a period of 12 months or 1,500 hours of operation, whichever occurs first, starting from the date of delivery.

Frequently Asked Questions

Yes. We can custom build a slewing ring to fit our amphibious equipment ranging from 7 to 120 tons class.*

*If outside this tonnage range we cannot support the build.

Not likely. Our machines are specifically designed to handle the toughest wetland terrains. Whether it’s 1 foot or 5 feet of silt or marsh, our pontoons will be able to trek through your job site using our patented multi synchronous direct drive system.

Chains are a high wear item; however, the hours completely depend on job application. For example, a machine idle with little traveling on a fresh water restoration job can last over 1,200 hours. On the other hand, a machine with lots of traveling/trekking on the gulf sandy shore might only get 400 hours.

Yes, you can safely travel and float the machine as needed. It is not recommended to work while floating.

Polymer track pads are lighter and used for softer applications. While steel track pads are reinforced and are best for applications where you are traveling over rougher terrain.

Example: When cleaning out debris in a canal, you may want steel track pads in case you’re traveling over rock, stone, or trees. In this case, they’re more likely to hold shape.

Hydraulic pontoons can retract hydraulically with controls from within the cab of the excavator. They’re available from 8 to 25 ton undercarriages.

With mechanical pontoons, your team has to retract and extend manually with the help of machines.

This depends on application and size of the machine, ranging from $5,000 to $70,000 a year depending on use.

Find The Right Tools For Your Project